FAQS
Q: Does it come with a box, dust bag and paper?
A: All products come with original paper shopping bags, dust bags, and serial number labels. {Gift box not included} Please contact the customer to pick it up if needed, or note that a gift box is needed when placing an order
Q: What payment methods are accepted?
A: Currently, we accept payment through Paypal (Paypal account and credit card), which is one of the safest online payment gateways that allows you to pay over the Internet.
Q: Is it second-hand?
A: We will definitely sell brand new products, there are no second-hand or used products here, you can rest assured.
Q: Why are they so cheap compared to the official price?
A: This is a very good question. We are the original factory. High imitation 1.1 is shipped directly from the original factory without the cost of the middle sales link. That's why it is so cheap. We sell it to you at the factory price.
Q: Do I need to pay customs duties?
A: We bear all customs duties worldwide, and you don't have to pay any taxes.
Q: What shipping methods do we provide?
A: Standard shipping and UPS/DHL Express are the most common shipping methods
For your convenience, the shipping method depends on your shipping address and specific circumstances.
Q: What if I am not there when my package arrives?
A: We would appreciate it if you can come to your shipping address to sign for it. But don't worry if you can't. Once you get home, please go to the local courier or post office as soon as possible with your tracking number to pick up the package.
Q: How to order?
A: Ordering is simple and easy. Just follow the steps above, and here are some instructions.
Please log in or register. View the products and add the products you want to buy to the shopping cart. Don't forget to choose the size or color before adding.
Click the shopping cart and confirm the items you choose and update the quantity. If there is no problem, click "Continue to Checkout" to proceed.
Fill in the buyer information, shipping and payment method. Click "Continue to Checkout" to make payment.
Once your payment is processed, we will send an email to confirm your order information. Order processing will begin after receiving the due payment. Once your order is shipped, a tracking number and tracking link will be sent to your registered email address.
Note: Some Email Service Providers (ESPs) may treat this confirmation email as spam, so be sure to check your spam folder if you do not receive this email in your inbox.